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Return Info.

Return Policy


At True-North-Treasures , we take pride in offering a curated, authentic, and accurately described items. Due to the unique and often one-of-a-kind nature of our inventory, all sales are final.


No Returns or Exchanges


We do not accept returns or exchanges for reasons such as :


-Change of Mind

-Buyer's Remorse

-Size, Color, or style preference

-Compatibility issues

-Damaged caused after delivery


Please review all the photos, videos and descriptions carefully before purchasing. We are happy to answer questions prior to checkout.


Exception - Misrepresentation


A return may be considered only in extreme circumstances where an item has been significantly misrepresented in its listing .


If you believe an item was significantly misdescribed, you must contact us within 48 hours of delivery with:


-Your order number

-A detailed explanation

-Clear photos of the issue .


If the claim is approved, a return authorization will be issued.


Return Conditions ( If Approved )

If a return is authorized :

-The item must be returned in the same condition it was received.

-The buyer is responsible for all return shipping cost.

-The buyer is responsible for insurance and tracking.

-Original shipping fees are non-refundable.

-Any customs, duties, or import fees are non-refundable.


Returns sent without authorization will not be accepted.


Refunds

Once an item has been received and inspected, an approved refund will will be issued for the purchase price only ( excluding shipping and fees ). Refunds are processed to the original payment method.